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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiny Suber

January 20, 2025

5  out of  5
rating by Destiny Suber
"Thank you so much for helping me find the right life insurance plan for me!"
We responded:
"Ms. Destiny, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sam Milledge

January 20, 2025

5  out of  5
rating by Sam Milledge
"I found this office on social media! The posts are so creative! Thank you so much for speaking to me about my auto insurance as well! Call Trae and follow him on social media!!!"
We responded:
"Sam, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Janine Williams

January 18, 2025

5  out of  5
rating by Janine Williams
"I have been a client of Trae’s for several years. Always knowledgeable, professional, attentive and accessible. We trust his advice and have recommended him to several friends and family."
We responded:
"Ms. Janine, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Elora Hughes

January 17, 2025

5  out of  5
rating by Elora Hughes
"Always super helpful, very friendly, and makes insurance feel way less stressful! Highly recommend!"
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Bertha Stuckey

January 15, 2025

5  out of  5
rating by Bertha Stuckey
"To whom it may concern I was recently in an accident on December 20 I called my insurance agent Trea Avant at State Farm in Ozark Alabama and he told me exactly what I needed to do and I did exactly what he said and I contacted the ladies insurance and filed a claim and it is taking them such a long time but I kinda knew because Trea told me that they would probably drag their feet Because some insurance agencies do that but I need my vehicle to go to work and Trea was so awesome in setting me up with a claim agent and with a rental car and everything he was just awesome. Everything was made easy because of the team there that work together to make sure that my car was in good hands and that it was gonna be taken care of, and it wouldn’t cost me an arm and a leg to have it done so I am so eternally grateful to Trea Avant and the State Farm team that worked with me to get this done because of their willingness, I will be able to pick my car up on the 24th. I believe that’s next week and that’s awesome so thank you State Farm team. I would be happy to recommend anyone to if they needed insurance to go to State Farm to get her done because that’s what you guys do. You get her done and I’m so very thankful. Bertha Stuckey"
We responded:
"Ms. Bertha, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Janee Sapp

January 14, 2025

5  out of  5
rating by Janee Sapp
"Mr. Avant and his team are always very personable and very responsive when we reach out with questions about our policy or coverage"
We responded:
"Ms. Janee, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Reginald Burks

January 14, 2025

5  out of  5
rating by Reginald Burks
"This office has been fantastic and very helpful. They've insured my cars, homes and life insurance as well... great service!"
We responded:
"Mr. Reginald, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katrina Newman

January 11, 2025

5  out of  5
rating by Katrina Newman
"My experience with Mr. Avant was OUTSTANDING! From start to finish, he was incredibly professional, knowledgeable, and most importantly, honest. He took the time to explain all my options clearly, ensuring I made the best choice for my needs. His attentiveness and willingness to go the extra mile made the entire process smooth and stress-free. It's rare to find such great customer service these days, and I truly appreciate his dedication to providing top-notch support. Highly recommend!"
We responded:
"Ms. Katrina, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. If you ever need anything in the future, please don't hesitate to reach out... we are just a call, click or visit away!"
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Amber Dawn Tennefoss-Chancey

January 8, 2025

5  out of  5
rating by Amber Dawn Tennefoss-Chancey
"Trae always goes above and beyond and makes his customers feel like family!!"
We responded:
"Ms. Amber, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Andrea Blake

January 7, 2025

5  out of  5
rating by Andrea Blake
"It's been a pleasure having Mr. Avant as my agent for the past 4 years. Every interaction is professional and courteous. He responds quickly and always responds with genuine care. I don't feel like a client. I feel like I'm a personal friend or family member that he wants to ensure has all the information to make an informed decision. This kind of customer service is important when you need support for coverage, claims, or policy changes."
We responded:
"Ms. Andrea, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charlette Pennington

January 2, 2025

5  out of  5
rating by Charlette Pennington
"Very pleased with the service. Mr.Avant is a wonderful man."
We responded:
"Ms. Pennington, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julie M

January 2, 2025

5  out of  5
rating by Julie M
"Very helpful"
We responded:
"Ms. Julie, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elnora Hubbard

December 30, 2024

5  out of  5
rating by Elnora Hubbard
"Thank you so much for everything that you have done with making sure I was able to understand each product! You rock :)"
We responded:
"Ms. Elnora, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Felisha Whiteside

December 28, 2024

5  out of  5
rating by Felisha Whiteside
"Friendly, knowledgeable, and always ready to tackle my questions!"
We responded:
"Ms. Felisha, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paymybills1969

December 27, 2024

5  out of  5
rating by Paymybills1969
"Trae has always been willing to go above and beyond to help me understand everything about my policy... great agent!"
We responded:
"Mr. Thomas, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Rheaume

December 27, 2024

5  out of  5
rating by Kim Rheaume
"This office has been more than helpful in everything insurance related... Great customer service!"
We responded:
"Ms. Kim, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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lynette avant

December 25, 2024

5  out of  5
rating by lynette avant
"Trae Avant and his staff have been very helpful with everything and have always gone above and beyond to help me understand my insurance… Great service!"
We responded:
"Ms. Lynette, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Australia Avant

December 16, 2024

5  out of  5
rating by Australia Avant
"Trae State Farm exceeds car insurance; the insights I've gained afford me thorough coverage. Having life insurance and health insurance gives me confidence in my all-encompassing protection. This broad coverage allows me to worry less when unexpected situations occur."
We responded:
"Ms. Australia, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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GiGi

December 14, 2024

5  out of  5
rating by GiGi
"This office has been wonderful for me and my family. I’m grateful for all they do and for always being there."
We responded:
"GiGi, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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farrah208

December 13, 2024

5  out of  5
rating by farrah208
"Very professional and helpful."
We responded:
"Ms. Farrah, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rolanda Jones

December 13, 2024

5  out of  5
rating by Rolanda Jones
"Trae Avant and his staff give excellent customer service! They are very professional and friendly. The most important thing is that they do their best to meet the needs of their customers."
We responded:
"Ms. Jones, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brittney J. Spence

December 9, 2024

5  out of  5
rating by Brittney J. Spence
"Trae has been our agent for many years and I appreciate the initiative he takes to keep us up to date on our policy’s. He’s very knowledgeable of his products and always has a smile. We appreciate the service he offers to our family."
We responded:
"Ms. Brittney, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dee Sapp

December 7, 2024

5  out of  5
rating by Dee Sapp
"Working with Trae’s office has been phenomenal. Professional, Responsive, and Knowledgable are a few words that come to mind! Excellent Service"
We responded:
"Darren, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rivers Rental LLC

December 5, 2024

5  out of  5
rating by Rivers Rental LLC
"Always there when you need him even beyond busineess hours … I wouldn’t insure my car with anybody else"
We responded:
"Mr. Rivers, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tamara Lovelace

November 8, 2024

5  out of  5
rating by Tamara Lovelace
"Trae Avant Stare Farm, by far the BEST in the State!!! Everytime ive needed ANYTHING Trae and his staff handle every need with the sincerest compassion and have an answer within moments!!! If you're in need of the greatest Good Neighbor, gave Trae a call!!"
We responded:
"Ms. Tamara, Thank you for your 5-star review! My State Farm team and I are happy to be there for you and your family as a good neighbor should!"