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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Willie Eaton

Willie Eaton

July 24, 2026

5  out of  5
rating by Willie Eaton
"Veronica was so wonderful in helping me setup my Drive Safe and Save. She is very sweet and kind and wonderful to talk to. I am glad I came to this office and chose State Farm."
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Edna Beam

July 23, 2026

5  out of  5
rating by Edna Beam
"All my interactions with this agency have been professional and efficient. Veronica has been especially helpful."
We responded:
"Ms. Edna,

Thanks for taking a moment to share of your experience with our agency. I’m glad to hear that Veronica took very good care of you!"
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Herachio Washington

July 21, 2026

5  out of  5
rating by Herachio Washington
"Veronica is always willing to do whatever he can to help! I never have to doubt that my agent and his team are going to go to bat for me! The team at Trae Avant State Farm are absolutely wonderful!!"
We responded:
"Herachio,
Thanks for the kind words. We will continue to work hard to make sure that you and your family are well taken care of in all situations!"
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Virgil Byrd

July 20, 2026

5  out of  5
rating by Virgil Byrd
"They were outstanding, the young lady went above and beyond, had my policy fixed and questions answered. Veronica was very professional."
We responded:
"Virgil,

Thank you for taking the time out of your day to share your positive experience with our office. I’m glad that Veronica was able to take very good care of you!"
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robin mckinney

July 16, 2026

5  out of  5
rating by robin mckinney
"Whenever I call my State Farm agent Dawn she is always very friendly, very professional and her customer service skills are excellent. She treats you as if you are family and seeks to get the best service for you are and your family. As always thanks Amber great job ~RM~"
We responded:
"Ms. Robin,

We appreciate you taking a moment of your time to share the positive experience you’ve had with our office!"
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shanice walker

July 15, 2026

5  out of  5
rating by shanice walker
"Trae made getting life insurance easy and stress- free! He is knowledgeable, patient, and took the time to explain everything clearly. Excellent customer service. Highly recommend!"
We responded:
"Ms. Shanice,

Thank you for taking the time to share those nice words regarding your positive experience with our office. We strive for excellence and want to make sure we take good care of you!"
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Ruby Henry

July 14, 2026

5  out of  5
rating by Ruby Henry
"The info I requested was sent to me the very same day. Ms. Veronica called to give me the info. I asked her to send it via email. Pronto, I got it. She was kind, knowledgeable and through. Thanks so much Ms
Veronica."
We responded:
"Ms. Ruby,

Thank you for taking time to share the pleasant experience you had with Veronica, we will strive to give that level of service every time!"
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Mary Armstrong

July 13, 2026

5  out of  5
rating by Mary Armstrong
"Veronica was very helpful in helping me set up Srive safe and save for my new phone. I am grateful for the help."
We responded:
"Ms. Mary,

Thank you for sharing the feedback of your positive interaction with Veronica. We look forward to helping you in the future!"
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Tywan Sistrunk

July 10, 2026

5  out of  5
rating by Tywan Sistrunk
"Ms. Veronica was very helpful, explained things I didn’t know & gave me a good price on my car insurance. Thanks Veronica!"
We responded:
"Tywan,

We truly appreciate you taking time to share the wonderful experience that Veronica provided while speaking with our office. We will continue to strive for that level of service each time!"
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Lakesha Cobb

July 10, 2026

5  out of  5
rating by Lakesha Cobb
"Dawn Im glad that you have the patience because i know i have alot of question but you do an excellent job at explaining things about the charges on your bill and also great customer service Thanks"
We responded:
"Ms. Lakesha,

Thanks for taking the time to share that positive feedback and your experience with Dawn. We will continue to do our best to take care of you and your family!"
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shawn jonesq

July 9, 2026

5  out of  5
rating by shawn jonesq
"Great customer service."
We responded:
"Shawn,

Thanks for taking a moment out of your busy schedule to share the positive experience with our office!"
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Tamara Parker

July 2, 2026

5  out of  5
rating by Tamara Parker
"I have really enjoyed getting to know Veronica was so helpful explaining every detail on what I needed she is a keeper"
We responded:
"Ms. Tamara,

We appreciate your review. We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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TheBluprint ABM

June 26, 2026

5  out of  5
rating by TheBluprint ABM
"Veronica did a great job assisting me. My job is very hectic so I give her immense credit for being patient with me."
We responded:
"Blueprint ABM,

Thanks for taking a moment to share your feedback. We’re so glad that Veronica was able to take care of you given your hectic schedule!"
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Mara O

May 28, 2026

5  out of  5
rating by Mara O
"I was so close to going with another company because my bill was always hard to pay and I could not seem to get it to a reasonable price but Miss Dawn Elliott helped me over the course of 2 days to restablish insurance on my car and bring the cost of both vehicles down. I’ve never had someone so dedicated to helping me get what was best for me. This is by far the best customer service experience ive had with the company since starting with them back in 2022."
We responded:
"Ms. Mara,

Thanks for giving the positive feedback regarding the service provided by Dawn. We want to make sure you always have a positive experience!"
Profile photo of Skilar Brunson

Skilar Brunson

May 15, 2026

5  out of  5
rating by Skilar Brunson
"Dawn Elliott was so helpful on yesterday and today
My license were suspended because they said I did not have insurance but I did have insurance I was on hold for two to three hours with those people in Montgomery She found the number and faxed the people and help me out so much All I have to do now is try to get my license unsuspended by calling another number but she was so patient helpful and she did not stop until she helped me and I just appreciate how so much Thank you Dawn Elliott May God bless you"
We responded:
"Ms. Skilar,

Thanks for taking the time to share those nice words. We strive to make sure our clients are taken care of each day!"
Profile photo of Renae Smith

Renae Smith

May 1, 2026

5  out of  5
rating by Renae Smith
"Done and Veronica saved me a lot on my bill today and I really appreciate the service and how nice they was in order to help me save a little dollars thank you, Don and Veronica OK then Scroll down"
We responded:
"Ms. Renae,

Thank you for taking a moment to share how much we helped you in the office, we strive to take care of our clients!"
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Jeanne Murray

April 15, 2026

5  out of  5
rating by Jeanne Murray
"U are a lifesaver. Enjoy talking to u.
Thank u so so much"
We responded:
"Ms. Jeanne,

Thanks for taking the time to share that positive feedback!"
Profile photo of Tiffany Meade

Tiffany Meade

April 10, 2026

5  out of  5
rating by Tiffany Meade
"Veronica was very helpful and knowledgeable about the insurance. She definitely called at the right time!"
We responded:
"Ms. Tiffany,

Thank you for taking time from your schedule to share the great experience you had with Veronica and our office!"
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Christina Faulkner

March 26, 2026

5  out of  5
rating by Christina Faulkner
"Dawn was wonderful to work with when we needed to add a vehicle to our policy! Explained every step and looked through our policy for cost saving opportunities!"
We responded:
"Ms. Christina,

Thank you for taking the time to share your positive experience with Dawn!"
Profile photo of Chloe Carver

Chloe Carver

March 24, 2026

5  out of  5
rating by Chloe Carver
"Dawn Elliott at State Farm helped me secure a life insurance policy. I was reluctant to approach the idea because it seemed so complicated but she helped me so much and made it simple to understand. I am very grateful for her knowledge."
We responded:
"Ms. Chloe,

We appreciate you giving such a positive review of your interaction with Dawn!"
Profile photo of Marcia Swanson

Marcia Swanson

March 9, 2026

5  out of  5
rating by Marcia Swanson
"Dawn Elliot at State Farm is very helpful. I bought my first life insurance policy that I needed for my family, and she knew exactly what I needed and how to get it done, thank you so much for you help Dawn."
We responded:
"Ms. Marcia,

Thanks for taking the time to share your experience. Making sure your family is properly protected is our top priority!"
Profile photo of jacqueline jackson

jacqueline jackson

March 4, 2026

4  out of  5
rating by jacqueline jackson
"Very nice and friendly staff! Always answers my questions thoroughly! Got the help I need right away in regards to my windshield being cracked and she was very knowledgeable and prompt with her service"
We responded:
"Ms. Jackson, we are happy to be chosen as your car insurance company and look forward to continuing to provide the kind of service that you expect. Thanks for your kind words!"
Profile photo of Marie Swanson

Marie Swanson

February 27, 2026

5  out of  5
rating by Marie Swanson
"I met Dawn Elliott today and she was such a joy to talk with. I was nervous about changing policies but she made me feel very comfortable that I understood the coverage and had everything I needed. Will be moving my other insurance needs to her including my son."
We responded:
"Marie,

Thanks so much for taking a moment to share this positive feedback regarding your interaction with Dawn!"
Profile photo of Lida Horn

Lida Horn

February 27, 2026

5  out of  5
rating by Lida Horn
"Veronica Reichert is awesome, very knowledgeable."
We responded:
"Ms. Linda,

We truly appreciate you sharing this feedback, it’s always our goal to provide great information!"
Profile photo of adam Blackburn

adam Blackburn

February 27, 2026

5  out of  5
rating by adam Blackburn
"Veronica was extremely polite and professional. Also prompt and such a pleasure to speak with! I would recommend her to anyone for their insurance needs to be met!!"
We responded:
"Adam,

Thanks for taking the time to share this positive feedback!"